Knowledge Base/Email

Why is email being returned from senders after going over my quota, even though I reduced disk space usage?

Above Media Support Team
posted this on May 10, 2011 04:27 pm

Normally when you go over your quote for email (or sometimes your entire web site), new messages are returned to the sender until you reduce the disk space being used for your email mailbox.  Occasionally your email settings are not reset properly after things are fixed and you need to reset your email manually.  To do this, log in to your control panel at https://www.abovemls.com:8443/, click on "Mail Accounts" and then "Mail Settings".  De-select "Activate mail service on domain" and click OK.  Click on "Mail Settings" again, select "Activate mail service on domain" and click OK.  This should reset your mail accounts.